Terms of Service – BharatFare
Effective Date: August 31, 2025
These Terms of Service (“Terms”) govern your use of BharatFare’s website, booking engine, WhatsApp services, and any travel-related systems operated by BharatFare (“Platform”). By accessing or using the Platform, you agree to be legally bound by these Terms.
1. Introduction
- These Terms of Service (“Terms”) govern your use of BharatFare’s website, booking engine, WhatsApp services, and any travel-related systems operated by BharatFare (“Platform”).
- By accessing or using the Platform, you agree to be legally bound by these Terms.
2. Role of BharatFare
- BharatFare acts strictly as an intermediary between the User and the Airline.
- Does NOT operate flights.
- Does NOT control airline pricing or seat availability.
- Does NOT influence delays, cancellations, or operational decisions.
- Is NOT liable for airline actions or failures.
- A booking is considered complete once a valid PNR is generated and delivered.
3. User Responsibilities
- Provide accurate traveller information.
- Ensure passport, DOB, gender, spelling, and contact details are correct.
- Comply with airline rules, visa requirements, and immigration regulations.
- Verify booking details before payment.
- Any mistake (spelling, DOB, passport error) is solely the user’s responsibility.
4. Pricing & Payment
- Prices displayed may change at any time due to airline updates, seat availability, exchange rates, or third-party API responses.
- A fare is confirmed only after successful payment.
- If the fare changes during checkout, BharatFare may request a fare difference or issue a refund.
5. Booking Confirmation & PNR
- A booking is complete ONLY when payment succeeds AND an airline PNR is generated.
- If payment succeeds but PNR fails due to airline issues, BharatFare will either rebook or refund.
6. Cancellations, Refunds & Date Changes
- All refunds and changes follow airline policies exclusively.
- Refund timelines:
- • Airline: 7–21 working days
- • BharatFare: 1–3 working days after airline releases funds
- Service fees are non-refundable once booking is processed.
- No-show results in 100% penalty unless airline specifies otherwise.
7. Limitation of Liability
- BharatFare is not liable for delays, cancellations, rescheduling.
- Not liable for visa or immigration denial.
- Not liable for losses from incorrect user data.
- Not liable for baggage issues or airport disruptions.
- Not liable for indirect or consequential damages.
- Maximum liability is limited strictly to the service fee paid.
8. Fraud, Misuse & Suspicious Activity
- BharatFare may cancel bookings, block accounts, or withhold refunds in cases of fraud, misuse, or chargebacks.
9. Modifications to Terms
- These Terms may be updated anytime without notice.
- Continued use implies acceptance.
10. Governing Law & Jurisdiction
- UK users: governed by UK law.
- India users: governed by Delhi NCR courts.
- BharatFare may select jurisdiction in case of ambiguity.
11. Contact Information
- Email: support@bharatfare.com
